FIVE9, INC. FIVN

Five9 offers cloud-native contact center software enabling digital customer service, sales, and marketing engagement. The company's Intelligent CX platform combines core telephony functionality, omnichannel engagement, and modules into a cloud-based contact-center-as-a-service platform. Five9's modules include digital self-service, agent assist technology, workflow automation, and optimization solutions, as well as artificial intelligence-driven automation solutions that optimize customer service efficiency and manage interaction quality and agent performance.

• Zacks Investment Research 23 sept

  SoundHound Expands in Banking: Can AI Agents Win Regulated Markets?

  SoundHound AI (SOUN) is expanding its presence in banking and financial services by renewing/expanding contracts with major banks and insurers. The company's OASYS platform combines guardrails and evaluation tools for secure financial workflows. Q2 revenues grew 45% to $61.9M, though adjusted EBITDA remained a $9.6M loss. The company faces intensifying competition from NICE and Five9 in the regulated financial services AI market.

  

• The Motley Fool 23 sept

  Five9 President Andy Dignan Sells Shares for $244,510

  Five9 President Andy Dignan sold 6,986 shares at $35.00 per share on September 17, 2026, totaling $244,510. The sale was executed under a pre-scheduled Rule 10b5-1 trading plan established over a year prior and represents only 3% of his holdings. Dignan retains approximately $8.8 million in Five9 stock, maintaining significant alignment with shareholders. The transaction should not concern investors given the pre-planned nature and the executive's continued substantial stake in the company.

  

• Zacks Investment Research 7 sept

  SoundHound's OASYS Converts Pilots Faster: Can Enterprise AI Scale?

  SoundHound AI's OASYS platform is accelerating enterprise AI adoption, with prospects moving from demos to signed contracts within months and pilots converting at record pace. The LivePerson acquisition expands reach to 25 Fortune 100 companies. While competitors Five9 and NICE have greater scale, SoundHound differentiates through faster deployment cycles and self-optimizing agents. The company maintains a Zacks Rank #2 (Buy) rating despite YTD stock underperformance.

  

• GlobeNewswire Inc. 28 jul

  Kuehn Law Encourages Investors of Five9, Inc. to Contact Law Firm

  Kuehn Law is investigating whether officers and directors of Five9, Inc. breached fiduciary duties by misrepresenting or failing to disclose that the company's net new business was hampered by macroeconomic issues, faced challenging bookings quarters due to sales execution problems, and lacked sufficient information to support claims about positive dollar-based retention rate inflection. The firm is seeking shareholders who purchased FIVN stock prior to February 21, 2024.

  

• GlobeNewswire Inc. 25 jun

  Kuehn Law Encourages Investors of Five9, Inc. to Contact Law Firm

  Kuehn Law is investigating whether officers and directors of Five9, Inc. breached fiduciary duties by misrepresenting or failing to disclose challenges including weak net new business due to macroeconomic headwinds, difficult bookings quarters with sales execution issues, and insufficient information regarding customer go-live status that undermined retention rate projections. The firm is seeking shareholders who purchased FIVN stock prior to February 21, 2024.